Interaction Studio Introduction and Exam Guide

Evergage - Interaction Studio

Salesforce Interaction Studio integrates with company systems to enable companies to gain a comprehensive view of each customer and prospect, develop in-depth behavioral analytics and leverage machine learning capabilities based on customer and prospect interaction data. Using Interaction Studio, companies can deliver maximally relevant, individualized user experiences throughout the customer journey in real time, during key moments of customer and prospect interaction, and across channels including web, social, mobile, and more.

Certification - Interaction Studio Accredited Professional Exam

Exam Registration Procedure -

1. Get access to https://partners.salesforce.com/

2. Complete Partner Learning Camp Course on Interaction Studio

3. Apply for Exam using Examity platform from PLC Dashboard.

4. Schedule and Task Exam.

Some Major Topics to cover for exam are:

1. Sitemap Implementation

2. Pagetypes, Contentzones, Events and Listners in Sitemap JS

3. Web SDK and Evergage App Launcher

4. Einstein Recipes

5. Creating Segments

6. Creation Web Templates and How to Publish Campaign.

7. ETL and Reports

All the best !

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